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Title
Text copied to clipboard!Cafe Server
Description
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We are looking for a dedicated and enthusiastic Cafe Server to join our team. As a Cafe Server, you will be the face of our establishment, ensuring that every customer has a pleasant and memorable experience. Your primary responsibilities will include taking orders, serving food and beverages, and maintaining a clean and welcoming environment. You will also be responsible for handling customer inquiries, processing payments, and ensuring that all orders are accurate and delivered promptly. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to work efficiently in a fast-paced environment. Previous experience in a similar role is preferred but not required, as we are willing to train the right candidate. You should be able to work flexible hours, including weekends and holidays, and be comfortable standing for extended periods. If you are passionate about customer service and enjoy working in a team-oriented environment, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Greet customers warmly and provide excellent customer service.
- Take accurate food and beverage orders from customers.
- Serve food and beverages promptly and efficiently.
- Ensure the cafe is clean and well-maintained at all times.
- Handle customer inquiries and resolve any issues promptly.
- Process payments accurately and efficiently.
- Assist with food preparation and presentation as needed.
- Maintain knowledge of menu items and daily specials.
- Follow all health and safety regulations.
- Work collaboratively with other team members.
- Restock supplies and inventory as needed.
- Assist with opening and closing duties.
- Upsell menu items and promote specials.
- Ensure all orders are accurate and delivered promptly.
- Provide feedback to management on customer preferences and suggestions.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a similar role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail and accuracy.
- Friendly and approachable demeanor.
- Ability to stand for extended periods.
- Flexible availability, including weekends and holidays.
- Basic math skills for processing payments.
- Ability to work well in a team.
- Knowledge of health and safety regulations.
- Customer-focused attitude.
- Ability to multitask and prioritize tasks.
- Willingness to learn and adapt.
- Positive attitude and strong work ethic.
Potential interview questions
Text copied to clipboard!- Can you describe a time when you provided excellent customer service?
- How do you handle difficult or dissatisfied customers?
- What strategies do you use to remember multiple orders?
- How do you prioritize tasks during a busy shift?
- Are you comfortable working flexible hours, including weekends and holidays?
- How do you ensure accuracy when taking and delivering orders?
- Can you describe your experience with handling payments and cash registers?
- What do you think is the most important quality for a cafe server to have?
- How do you stay motivated during slow periods?
- Are you familiar with health and safety regulations in a food service environment?
